As more and more enterprises realize the importance of sharing information across their business applications and implementing process automation to improve efficiency, it becomes imperative to choose a technology platform that caters to their unique business requirements.
Epicode’s BPA platform "Robotasker" is designed for multi-environment deployments and can be provided either on a SAAS model or deployed on the customer’s private cloud or on their existing on-premise data centers.
A bidirectional voice streamer that interfaces telephony services with conversational voice AI applications. It includes an API Dialer, Call recording, Conference module, Trunk manager, QOS monitor and CPA.
It supports both Inbound and outbound voice traffic and can integrate with PSTN or any PBX over E1 or SIP protocol while communicating with the conversational AI application over WebSockets.
The high speed communication between the telephony switches and the VoiceAI engines is enabled via NATS platform.
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