A Hyper Scalable and Secure Media Server for VoiceAI Applications
IraDialer is a collection of easy to use HTTP APIs, enabling companies to add outbound dialling abilities to their applications. With the IraDialer APIs, one can make outbound calls, play audio to the call via file or TTS, Collect DTMF inputs from the customers, mute, hold, conference calls etc.
IraDialer can be deployed on leading Cloud data centre service providers like AWS, Azure, Google Cloud and can also be integrated with multi channel
communication and customer care SaaS provider platforms like Twilio, Vonage, Nice Incontact and others.
Companies providing customer engagement business applications like CRMs, LMS, digital Marketing and emergency broadcast services can add voice based auto dialing and Survey campaign functionalities to their portfolio by integrating with IraDialer using its easy to use API library.
Telephony Control, Compliance Recording,
and AI Streaming In One Platform.
Enable Outbound Dialing
Add the power of dialing to Cloud Contact Centers such as Amazon Connect.
Easy to Use APIs
The APIs are available in standard http request/response which are easy to be used by applications.
Built-In CPA Module
Supports call progress analysis and sends the result to pre-defined event urls.
Supports Standard Telephony Functions
Supports mute, unmute, earmuff, play APIs to be used on a call as required.
Asynchronous Notifications
If a webhook url is provided, the call events are sent in json format which can be used for making further business decisions.
Deploy Anywhere
Can be deployed in public, private, or hybrid cloud environments.
Scalable Deployments
Minimal system requirements helps to handle large no. of simultaneous API requests.
Complete Redundant Architecture
Provides a complete geographical redundant architecture and can be scaled to quickly meet demand.
Send/Receive DTMF Tones
Supports sending/collecting specified dtmf digits from the caller.
Multi-Party Conferencing
Add multiple participants to a single conference.