Powering Modern Voice Applications
Designed for modern enterprise voice workloads, IraVoice supports a wide range of telephony and VoiceAI applications. It provides a flexible, scalable foundation for contact centres, outbound automation, and AI-driven voice systems.
Telephony Media Server for Agent Desktop and Contact Centre Platforms
Deploy as a full-featured media server to power agent desktops and contact centre solutions. Core capabilities include call routing, conferencing, recording, SIP trunk management, and real-time QoS monitoring, all exposed through APIs for seamless integration with CRMs and workforce management systems.
API Dialer for Outbound Campaign Manager Applications
Enable high-volume outbound calling with fine-grained control through APIs. Campaign managers can automate call initiation, manage call flows, and integrate tightly with business systems while scaling reliably for large campaigns.
Telephony Stack for VoiceBot and IVR Applications
Serve as the telephony backbone for VoiceBot and IVR platforms, enabling real-time, bidirectional media streaming between telephony networks and conversational AI engines. This allows bots to process live audio and respond instantly with low latency at scale.
AI Enablement for Legacy PBX and Contact Centre Systems
Extend existing Cisco or Avaya-based PBX and contact centre environments with AI-driven VoiceBots. Using the BotStream module, legacy telephony systems can be bridged to modern AI applications without replacing existing infrastructure, enabling automation, agent assist, and real-time analytics.