EPICODE BOTCOMPOSE

The Powerful Orchestration Engine for Seamless VoiceBot Creation.

BotCompose by Epicode transforms customer engagement by replacing traditional IVR systems with intelligent VoiceBots, enabling natural, seamless conversations. It integrates effortlessly with existing PBX, UC, and CRM platforms, empowering businesses to create tailored, domain-specific voice applications with advanced speech technologies.

With a best-of-breed approach to TTS, STT, LLM and NLP modules, BotCompose ensures top-tier performance and flexibility. It supports integration with both established AI models and custom inference endpoints, while built-in content moderation and BotStream integration provide secure, compliant, and scalable voice solutions.

AI-ready voice integration with PSTN, PBX, UC, and CRM—optimized STT/TTS, flexible NLP, and built-in compliance

SEAMLESS CONNECTIVITY

PSTN Integration with any Telco, existing PBX, UC systems and Secure WebRTC.

BEST-OF-BREED APPROACH

Choose from highly curated list of top industry AI models including STT, TTS, SLM, LLM, and NLP.

HIGH AVAILABILITY AND SCALABILITY

Delivers a unified, secure, and highly resilient architecture, ensuring unparalleled scalability across all components.

COMPLIANCE, TRUST, AND BRAND SAFETY

Flags 14 critical risk categories: from violent and non-violent crimes to hate speech, child exploitation, and privacy breaches.

HANDOVER TO HUMAN AGENT

Configure the max call duration, exceeding which the bot will gracefully transfer the call to a human agent.

INTELLIGENT EFFICIENCY

Native BotStream integration with advanced Voice Activity Detection(VAD) for accurate speech start and end detection.

ELEVATE AGENT ASSIST

Integrate seamlessly for agent assist, silently monitoring calls via IraTap and BotStream during live customer-agent conversations.

SEAMLESS, NEAR-REAL-TIME TRANSLATION

Seamlessly translates between customer and agent languages, enabling smooth, real-time communication across any language barrier.

MAINTAIN OPERATIONAL EFFICIENCY

When NLP-based models are employed, the majority of TTS responses can be seamlessly cached.

EPICODE BotCompose